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Q.
What care and support should I know for my SPOT unit?
A. The following
points should be read and understood before using the SPOT unit:
Battery
Life and Usage
- Use only AA lithium
batteries in your SPOT messenger. Alkaline or other battery
technologies are not compatible and may damage or cause malfunction
of the device.
- Lithium batteries properly
installed in the SPOT messenger should last for several years
stored. The ON/OFF light will flash red when lithium batteries
have approximately 30% of their life or less left. If the
ON/OFF light flashes red, or if you are unsure as to the battery
life remaining, replace the batteries. Always test and verify
your SPOT device before any trip.
- Under normal usage
a full battery charge should meet or exceed the following:
- Power ON, unused:
Approx. 1 year
- SPOT “tracking”
mode: Approx. 14 days
- 9-1-1 mode: Up
to 7 consecutive days
- SPOT “check
in” OK/v: 1900 messages
Operating
Conditions and Climate
Your SPOT
Satellite Messenger unit is designed to go anywhere. However,
like all electronic devices, it has its limits. SPOT relies upon
GPS and low earth orbit satellites to fix your location and send
your messages. To work, the SPOT logo (which is directly above
the transmitter) needs to have an unobstructed view of the sky,
either outdoors or in a glass enclosed area such as in a vehicle.
For safety, keep the following in mind regarding the care and
usage of SPOT:
- SPOT floats, but the
SPOT logo needs to be facing the sky for the unit to work
- Waterproof to a depth
of 1 meter for up to 30 minutes
- Operating Temperatures:
-40ºF to +185ºF
- Operating Altitude:
-300 ft to +21,300 ft
- Humidity and Salt Fog
Rated
- OSHA Certified Intrinsically
Safe to Class 1, Division 1, Group A-D standards
Cleaning
Follow these
general rules when cleaning the outside of your SPOT messenger:
- Make sure power is OFF.
- Use a damp, soft, lint-free
cloth. Avoid excess moisture near buttons or openings.
- Don’t use aerosol
sprays, solvents, alcohol or abrasives.
- Do not attempt to open
the SPOT unit case.
Troubleshooting
Spot performs
a self-diagnostic test each time it is powered on. Additionally,
for maximum security, Spot strongly recommends that you send and
verify an OK/Check message each time before use. This allows you
to evaluate your entire messaging system, from the operational
condition of the messenger to the readiness of those you’ve
chosen to notify of your messages.
- OK indicator light blinks
RED every second immediately after ON/OFF button is pressed:
- Unit Self-Test failed.
Contact manufacturer.
- ON/OFF indicator light
blinks RED every second:
- Low batteries. Replace
with new AA lithium type batteries. The ON/OFF light will
flash red when lithium batteries have approximately 30%
of their life or less left. If the ON/OFF light flashes
red, or if you are unsure as to the battery life remaining,
replace the batteries.
- Improper battery
type. SPOT is designed to use AA lithium batteries. Alkaline
or other battery technologies are not compatible and may
cause malfunction of the device. However, in a critical
situation, non-lithium batteries may allow the unit to
operate for a limited period of time if no lithium batteries
are available. • Not all scheduled messages are
received:
- The SPOT network,
both hardware and software, are designed to work together
to
provide outstanding quality and reliability. With a perfect
view of the entire sky, the SPOT network is designed to
successfully send virtually every message. In everyday
conditions, the view to the sky is often blocked due to
hills, buildings, or other obstructions. It’s normal
for some messages to be blocked by your environment. Therefore,
SPOT automatically sends repeat messages, resulting in
excellent overall reliability.
For
additional questions or support:
Call Mag Guard Monitoring 1-888-614-8273
Warranty:
SPOT is warranted for 12 months from the date of purchase against
manufacturing defects. For warranty details and procedures call
Mag Guard Monitoring Inc.
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